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Privacy Policy

Last Updated: November 2025

This Privacy Policy explains how Sandton Décor Hire, a division of Blue Velvet Events (Pty) Ltd, collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA).

What Information We Collect

We may collect the following information when you interact with our Site or services:

  • Name, surname, company name

  • Email address and contact number

  • Event date, venue, and hire requirements

  • Billing and payment information (processed securely via YOCO)

  • Technical data such as IP address, browser type, and cookie data

How We Collect Information

  • Through enquiry and contact forms on our Wix-hosted website

  • Through email correspondence or phone communication

  • Automatically via cookies and analytics tools such as Google Analytics

How We Use Your Information

  • We use your information to:

  • Process and respond to enquiries or quotation requests

  • Manage bookings, deliveries, and payments

  • Communicate with you about your hire order or related services

  • Improve our website and user experience

  • Comply with legal and tax obligations

Sharing of Information

  • We only share information with trusted third parties where necessary:

  • Wix.com (website host)

  • YOCO (payment gateway)

  • Professional service providers who assist in delivering your order (e.g., logistics partners)

  • We do not sell or rent your personal information.

Cookies

  • Our website uses cookies to improve functionality and user experience.
    Cookies help us understand how visitors use our Site and enable analytics through Google Analytics.
    You can adjust your browser settings to refuse cookies if you prefer.

Data Retention

  • We retain your information for as long as it is necessary to fulfil the purposes for which it was collected or as required by law.

Security

  • ​We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, or disclosure.

Your Rights (Under POPIA)

  • You have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Withdraw consent to processing

  • Lodge a complaint with the Information Regulator (South Africa)

  • Information Regulator Contact Details:
    Email: complaints.IR@justice.gov.za
    Website: www.justice.gov.za/inforeg/

International Data Transfers

  • Where data is processed through third-party platforms (e.g., Wix, YOCO), your information may be transferred outside South Africa under their data protection frameworks.

Updates to This Policy

​We may update this Privacy Policy periodically. The latest version will always be published on this page.

Contact Us

If you have any questions about these Terms, please contact us at:
📧 info@bluevelvetevents.co.za
📞 072 012 1221

​📍 101 6th Street, Parkmore, Sandton, South Africa

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